SES Hospedajes guest registration: legal duties for hosts in Spain

Guest registration through SES Hospedajes is mandatory for accommodation operators in Spain, whether the activity is professional or non-professional. Royal Decree 933/2021 requires operators to collect guest details, complete entry forms and report the information to the Ministry of the Interior.

The duty also applies to a host managing a single holiday rental. A clear process keeps the stay details, guests, identity documents and signatures together instead of recreating the same record in several places.

What is SES Hospedajes?

SES Hospedajes is the Spanish Ministry of the Interior platform used to receive the information required from accommodation and motor-vehicle rental activities. For accommodation providers, it centralises submissions that were previously handled through other National Police and Civil Guard procedures.

The legal reference is the consolidated text of Royal Decree 933/2021. The Ministry also maintains an official information page for accommodation operators.

Who must register guests in Spain?

The rules apply to owners and operators of accommodation activities in Spain, including:

• Hotels, hostels and guest houses.
• Tourist apartments and holiday rentals.
• Rural accommodation.
• Campsites and similar establishments.
• Other properties or establishments providing accommodation.

The number of properties does not determine the obligation. A host operating one holiday rental must still check the duties that apply to that activity and make the relevant submissions.

What information must be reported to SES Hospedajes?

The registration must cover every person staying at the property, not only the lead guest. Annex I of the Royal Decree distinguishes between professional and non-professional activities, so the exact fields can vary according to the accommodation and transaction.

The information required by the rules includes:

• Full name, sex, date of birth and nationality.
• Identity document type, number and support number where applicable.
• Usual address and contact details.
• Stay or contract details, including its reference and arrival and departure dates.
• Number of guests and the relationship to accompanying minors where applicable.
• Other transaction details listed in the annex for the relevant type of activity.

Guests over 14 must sign their entry form. An accompanying adult supplies the details of guests under 14. See our guide to guest-registration requirements by age and always compare the details with Annex I of the Royal Decree.

How does the guest-registration process work?

In practice, the accommodation operator gathers the stay information and the details of every guest and reports them through one workflow. A reliable process has five steps:

1. Create or identify the relevant stay.
2. Collect the details of everyone staying at the property.
3. Check identity documents, dates and signatures.
4. Submit the complete communication to SES Hospedajes within the applicable deadline.
5. Check the response and correct any rejection.

Registration does not end when the operator clicks “submit”. Check that SES Hospedajes has accepted the communication and that no guest remains outstanding.

What happens if a guest form is incomplete or not submitted?

Failure to meet the registration and reporting duties may constitute an administrative offence. The consequences depend on the type of breach and the circumstances, so one fixed penalty cannot describe every case.

A common operational problem is treating a rejected form as complete. Keeping the response with the relevant stay makes it easier to find the issue, correct it and verify the next submission.

Why does manual guest registration create extra work?

Without a dedicated tool, guest information is often scattered across messages, emails and platforms such as Airbnb and Booking.com. The operator then has to copy it, match it to the correct property and check whether a guest, document or signature is missing.

Several arrivals on the same day increase the risk of mixing up stays or mistyping an identity document. An online check-in collects the information before arrival and keeps each booking as a separate unit of work.

How does BnCheck work?

BnCheck organises the collection, review and submission of guest forms without replacing the accommodation operator's responsibility:

1. The operator creates the stay and shares a check-in link.
2. Guests complete the form on their phone without installing an app.
3. BnCheck helps read passports and identity cards and keeps the details and signatures together.
4. The operator reviews the information before confirming the submission.
5. The SES Hospedajes response remains linked to the stay for follow-up.

This avoids retyping the same information and shows what is pending, reviewed, submitted or rejected. To get started, follow the BnCheck and SES Hospedajes setup guide or review the guest-registration workflow.

What should you check before closing a stay?

Before treating the process as complete, confirm that every guest is included, the details match the identity documents, the required signatures have been collected and SES Hospedajes has accepted the communication.

BnCheck helps keep that process organised, but the accommodation operator remains responsible for data accuracy and compliance. For unusual circumstances, consult the current Ministry of the Interior instructions or a qualified adviser.