How to add extra guests to a stay in BnCheck

A booking can change after the check-in link has been sent: a last-minute person joins, a companion arrives later, or the main guest realizes someone still needs to register. In BnCheck, there is no need to redo the entire stay or modify the details of those who have already completed the process.

You can add new travelers to the existing stay. BnCheck keeps the booking reference, the accommodation, and the dates, allowing you to collect only the details of the missing people.

In short: you can prepare a new link from the Completed tab, do it from the Calendar, or let the guest themselves click "Add more guests" upon finishing their check-in.

What happens when you add an extra guest

BnCheck keeps every new registration linked to the same stay. The total number of guests accumulates in the completed tab, but each submitted form appears as a new batch in the dashboard.

This is normal: each registration is reported to SES Hospedajes independently, even though they all share the same booking reference and accommodation.

You don't need to create a separate booking or change the number of guests in the original stay.

Option 1: adding guests from the Completed tab

This is the most direct way when the first check-in already appears as completed in your account.

1. Log in to BnCheck and open the Completed tab.
2. Locate the corresponding stay.
3. Open the three-dot menu.
4. Select Add more guests.
5. Indicate how many people are missing and check the check-in date.
6. Click Create link.
7. Share the new link with the guests via your preferred channel.

The link will be associated with the original stay. The new travelers will only have to complete their own online check-in.

Option 2: doing it from the Calendar

You can also start the process from the BnCheck Calendar. This is especially convenient if you manage stays visually or need to locate the booking by its dates.

1. Open the Calendar and select the accommodation.
2. Click on the already completed stay.
3. Choose Add more guests.
4. Verify the number of travelers and the date they are joining.
5. Create the link and send it to those who are missing.

The result is the same as from the Completed tab: an additional link is created linked to the existing booking, without touching the registrations that have already been processed.

Option 3: letting the guest add their companions

When a person finishes the form, the final screen displays the Add more guests button as long as the stay still allows new arrivals.

Clicking it opens a new form for the next person. The guest can repeat this process as many times as necessary while the stay remains open. This option is useful when each traveler prefers to enter their details personally or when the group doesn't have all the information at the same time.

Who reviews and submits the new registration?

If a guest completes it

The new registration appears in the Pending tab so the host or manager can review it before processing. This way, you can check the details and confirm the submission when everything is correct.

If the account owner or an authorized team member completes it

If the form is filled out while logged into the main account, or from a team account with permission for that accommodation, BnCheck processes it directly, and the registration moves to Completed. It doesn't need a second approval.

Therefore, you can use the same link in two ways: send it to the traveler so they can fill in their details for you to review later, or open it yourself with your account to enter them directly.

How the check-in date works

Additional guests don't always arrive on the same day as the rest of the group. That's why, when adding a person, the check-in date can be adjusted within the original stay.

• If the stay hasn't started yet, BnCheck suggests the original check-in date.
• If it has already started, it suggests the current date.
• You can also specify the previous day to cover an arrival that is registered with up to a 24-hour margin.
• The check-in can never be earlier than the start of the stay or later than the day before check-out.
• The form does not allow extending the stay beyond the original check-out date.

For example, if the stay began on the 13th and you add the guest on the 14th, you can still select the 13th as the check-in date. If you do this on the 15th, the oldest available date will be the 14th, and BnCheck will suggest the 15th.

If you need to change the check-out date for the entire booking, you must edit the stay separately. The "Add more guests" option is designed to add travelers, not to extend the booking.

Until when can guests be added?

You can use this feature until the day before check-out. When the check-out date arrives, there is no longer a valid check-in date within the stay, and the button becomes unavailable.

If you don't see "Add more guests", check that:

• the check-out date hasn't arrived yet;
• the stay has a valid booking reference;
• you are looking at the correct accommodation;
• the first registration has been completed or is pending review.

Frequently asked questions

Do I have to create another booking?

No. Use "Add more guests" to keep the new people associated with the same stay.

Do the additional guests appear together in Completed?

The total number of travelers accumulates for the same stay, and the submissions are grouped if the dates match, but each submission generates an independent batch to SES Hospedajes. This maintains clear tracking for each process.

Can the guest add multiple people?

Yes. They can complete the form for one person, click "Add more guests," and repeat the process for the next one. From the dashboard, you can also prepare a link for the number of missing travelers.

Can I do this if the stay has already started?

Yes, as long as the check-out date hasn't arrived yet. You just need to select the actual date the new guest joined.

Does the new person have to use the same device?

No. You can share the link so each traveler can open it from their own mobile phone or computer.

Add travelers without redoing the stay

The "Add more guests" option allows you to adapt the registration to standard booking changes without duplicating work. You can start the process from Completed, from the Calendar, or from the final screen of the form itself, and decide whether the traveler or an authorized person from your team completes it.

If you want to learn more about the complete process, check out how the online traveler form works in BnCheck, or access your dashboard to manage your upcoming stays.